Banner Image

User Profile

Personalised services 

 

  • Instant Viewing Of Booking Or Enrolment Record

  • Update Qualifications And Eligibility Information

  • Setting Personal Preference

  • Push Notification

  • Viewing Status Of Balloting, Refund And Penalty Record

null

START EXPLORING SMARTPLAY 

Check-in Arrangements 

Learn More
Check-in Arrangements
Type of FacilitiesSelf Check-inManual Check-in
Self-service Station (3S)

Self-service Station (3S)

Check-in Device


Check-in Device

My SmartPLAY Mobile App

My SmartPLAY
Mobile App

By Staff at Service Counter


By Staff at Service Counter

Facilities (Fee-charging) - Individual BookingsSelf-service Station (3S) supports self check-in for Facilities (Fee-charging) - Individual BookingsCheck-in Device supports self check-in for Facilities (Fee-charging) - Individual Bookings  
Facilities (Fee-charging) - Block Bookings   

Staff at Service Counter supports manual check-in for Facilities (Fee-charging) - Block Bookings

Facilities (Fee-Charging)
(For non HKID Card Holders, e.g. People Aged Below 11 without HKID and Visitors)		   Staff at Service Counter supports manual check-in for Facilities (Fee-Charging) (For non HKID Card Holders, e.g. People Aged Below 11 without HKID and Visitors)
Non-fee Charging Facilities  My SmartPLAY Mobile App supports self check-in for Non-fee Charging Facilities 

 

Payment

Learn More
 
 

 

Payment
Booking Channels Payment Method
Octopus


Octopus

Credit Card


Credit Card

Payment by Phone Service


Payment by Phone Service

Faster Payment System


Faster Payment System

Apple Pay
Google Pay
Apple Pay &
Google Pay

Cash

My SmartPLAY Mobile AppMy SmartPLAY Mobile App supports payment by credit card My SmartPLAY Mobile App supports payment by Faster Payment SystemMy SmartPLAY Mobile App supports payment by Apple Pay & Google Pay
SmartPLAY WebsiteSmartPLAY Website supports payment by credit cardSmartPLAY Website supports payment by "Payment by Phone Service"SmartPLAY Website supports payment by Faster Payment SystemSmartPLAY Website supports payment by Apple Pay & Google Pay
Self-service Station (3S)Self-service Station (3S) supports payment by OctopusSelf-service Station (3S) supports payment by Faster Payment System 
Service Counter (During transition period only)Service Counter (During transition period only) supports payment by Octopus Service Counter (During transition period only) supports payment by cash

 

Facility Booking

Learn More
Facility Booking

 

Enrolment of Recreation and Sports Prograommes

Learn More
Enrolment of Recreation and Sports Prograommes