Enquiry
What should I do if I encounter problems?
For enquiry, please contact
SmartPLAY Enquiry Hotline at 3954 5150
or
The Hotline operates from 7 a.m. to 11 p.m. daily.
SmartPLAY stickers ( New! )
Download here
Support for Ethnic Minorities
When visiting our SmartPLAY Website or using SmartPLAY system, if interpretation and translation services are needed, free telephone interpretation service could be sought by contacting the Centre for Harmony and Enhancement of Ethnic Minority Residents (CHEER).
Free Telephone Interpretation Service by CHEER
CHEER is sponsored by the Home Affairs Department (HAD) to provide accessible interpretation and translation services to people of diverse race in Hong Kong. Check out the services with the Support Service Centres for Ethnic Minorities.
